Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

• **Personal Identifiable Information (PII):** Such as your name, email address, phone number, and payment information when you register for an account or make a transaction.
• **Usage Data:** Information about how you access and use the platform, including your IP address, browser type, pages visited, and time spent on pages.
• **Device Information:** Details about the device you use to access our services, including device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our services.
• To process your transactions and manage your account.
• To improve and personalize your experience on the platform.
• To communicate with you, including sending updates, security alerts, and support messages.
• To detect, prevent, and address technical issues and fraudulent activities.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• **Service Providers:** Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support. These providers are obligated to protect your information.
• **Legal Requirements:** If required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• **Business Transfers:** In connection with a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right to rectify any inaccurate or incomplete information.
• The right to object to our processing of your personal data.
• The right to request restriction of processing your personal data.
• The right to data portability.
• The right to withdraw consent at any time where we rely on your consent to process your personal information.

To exercise any of these rights, please contact us using the details provided below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@crafts.com
• By visiting this page on our website: Contact Us